Classic Lashes


Salons do not have a totally sterile environment but you should try to ensure that you protect yourself, your client and your working area from cross-contamination.


Sanitation is the lowest form of decontamination and should be carried out before disinfection and sterilization or autoclaving. The following points should be considered when carrying out sanitation procedures in the treatment area:

• Have appropriate washing facilities with hot & cold running water

• Change ALL towels & other laundry items in the salon regularly & wash at a high temperature (minimum 60 degrees Celsius)

• Provide dispensable liquid soap with an antibacterial ingredient

• Wash your hands before & after each treatment

• Never leave cups, bowls or any type of eating utensils in the sink

• Toilet tissue & paper towels should be at hand at all times

• Uniforms should be cleaned every day

• Long hair must be tied back

• Wedding rings and small earrings are the only types of jewellery that should be worn

• Bins should be metal with a tight-fitting lid and emptied regularly

• All surfaces and containers should be clean

• No eating, drinking or smoking in the treatment area

• Used disposables should be binned as soon as possible after use

• No children or pets in the treatment area


New updates to PPE

Face masks are now mandatory for all those who conduct close contact services, including beauty therapists, hairdressers and barbers. The guidance is also applicable to mobile therapists.

The updated guidelines state that staff "should now wear a face mask (type 2 surgical), in addition to a clear visor that covers the face. This will help protect the customer and staff from respiratory droplets caused by sneezing, coughing, or speaking."

How to conduct the first step of the Government’s Covid-19 guidance for beauty businesses – the risk assessment

To help beauty businesses decide which actions to take, they must first carry out an appropriate Covid-19 risk assessment, done in consultation with unions or workers. “Failure to complete a risk assessment which takes account of Covid-19, or completing a risk assessment but failing to put in place sufficient measures to manage the risk of Covid-19, could constitute a breach of health and safety law,” it states in the report.  

You must share the results of your risk assessment with your workforce and also publish them on your website. You also need to demonstrate to clients that you have properly assessed the risk and taken appropriate measures to mitigate this by displaying a notification in a prominent place in your business. There is a notice on page 10 of the Government’s guidance report which you can use for this.

The measures you will need to make to manage risk in your business, in order of priority, are:


  • Ensuring both workers and clients who feel unwell stay at home and do not attend the premise


  • Increasing the frequency of handwashing and surface cleaning 


  • Make every reasonable effort to enable working from home as a first option. Where working from home is not possible, workplaces should make every reasonable effort to comply with the social distancing guidelines set out by the Government (social distancing by 2m, or 1m with risk mitigation where 2m is not viable, is acceptable) 


  • Where the social distancing guidelines cannot be followed in full, in relation to a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between their staff


  • Clearly, when providing close contact services, it often may not be possible to maintain social distancing guidelines. As a result, personal protective equipment (PPE) in the form of a visor will be required to mitigate the risk. Further mitigating actions include: 


    • Further increasing the frequency of handwashing and surface cleaning 

    • Keeping the activity time involved as short as possible

    • Using screens or barriers to separate clients from one another. If the practitioner is wearing a visor, screens will not provide additional protection between the practitioner and the individual. Everyone working in close proximity for an extended period of time must wear a visor

    • Using back-to-back or side-to-side working (rather than face-to-face) whenever possible

    • Using a consistent pairing system, defined as fixing which workers work together, if workers have to be in close proximity (defined as being within arm’s-length of someone else for a sustained period of time). 


  • Finally, if people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. Services which require workers to be within the "highest risk zone" of clients (defined as the area in front of the face where splashes and droplets from the nose and mouth, that may not be visible, can be present and pose a hazard), for the entire duration or the majority of the time the service is being provided, should not be resumed unless they can be adapted in line with this guidance to make them safe (for example, by moving out of the highest risk zone and wearing a visor). 


What measures will I need to take in salon/spa to keep clients safe?
  • The updated guidelines state that you should be: "Making clients aware of, and encouraging compliance with, limits on gatherings. For example, on arrival or at booking. Indoor gatherings are limited to members of any 2 households (or support bubbles), while outdoor gatherings are limited to members of any 2 households (or support bubbles), or a group of at most 6 people from any number of households."


  • The updated document provides new advice on ventilation, including:

    1. Increasing the existing ventilation rate by fully opening dampers and running fans on full speed.

    2. Operating the ventilation system 24 hours a day.

    3. Increase the frequency of filter changes.

    4. Keeping doors and windows open if possible.


  • The opening up of the economy following the Covid-19 outbreak is being supported by NHS Test and Trace. You should assist this service by keeping a temporary record of your clients and visitors for 21 days, in a way that is manageable for your business, and assist NHS Test and Trace with requests for that data if needed. This could help contain clusters or outbreaks


  • All premises should ensure that steps are taken to avoid people needing to unduly raise their voices to each other. This includes, but is not limited to, refraining from playing music or broadcasts that may encourage shouting


  • Encouraging clients to use hand sanitiser or handwashing facilities as they enter the premises or before treatment


  • Calculating the maximum number of clients that can reasonably follow social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable, is acceptable) and limiting the number of appointments at any one time. Take into account total floor space as well as likely pinch points and busy areas 


  • Informing clients and contractors of guidance about visiting the premises prior to and at the point of arrival, including information on websites, on booking forms and in entranceways


  • Adjusting how people move through the premises to reduce congestion and contact between clients, for example, queue management or one-way flow. This may only be possible in larger establishments


  • Using outside spaces for queuing where available and safe, for example, some car parks (but not disabled parking bays) and managing these to ensure they do not cause risk to individuals, for example by using barriers and having staff direct clients


  • Minimising contact between different workers while performing a service on a client


  • Operating an appointment-only system


  • Encouraging clients to arrive at the time of their scheduled appointment and maintaining social distancing in waiting areas – when waiting areas can no longer maintain social distancing, consider moving to a “one-in-one-out” policy


  • Reviewing working practices to minimise the duration of contact with the client, and where extended treatments are undertaken, consider how the length of appointment could be minimised


  • Covid-19 related questions to be asked of clients’ ahead of their appointment: have you had the recent onset of a new continuous cough? Do you have a high temperature? Have you noticed a loss of, or change in, normal sense of taste or smell? If clients have had any of these symptoms, however mild, they should stay at home



  • Providing clear guidance on expected client behaviours, social distancing and hygiene to people before arrival, when scheduling their appointment, and on arrival, for example, with signage and visual aids. Explaining to clients that failure to observe safety measures will result in services not being provided. Full details for this can be found on page 16 of the document.


How to maintain social distancing for workers in the business:

You need to“ensure workers maintain social distancing guidelines wherever possible, including while arriving at and departing from work and while in work,” states the report. Mitigating actions include:


  • Further increasing the frequency of handwashing and surface cleaning


  • Using screens or barriers to separate clients from one another. If the practitioner is wearing a visor, screens will not provide additional protection between the practitioner and the individual


  • Using back-to-back or side-to-side working (rather than face-to-face) where possible


  • Using a consistent pairing system if workers have to be in close proximity


  • Maintaining social distancing between the treatment or service areas, such as client chairs


  • Social distancing applies to all parts of a business or home, not just the treatment room, but waiting rooms, corridors and staircases too


  • Stagger arrival and departure times at work to reduce crowding in and out of the workplace and provide additional parking or bike racks to help people cycle or drive to work


  • Reduce congestion by having more entry points to the workplace, where possible 


  • Provide hand washing facilities (or hand sanitiser where not possible) at entry and exit points


  • Provide floor markings and signage to remind both workers and clients to maintain social distancing wherever possible, especially in client interaction zones


  • Work stations should be assigned to an individual as much as possible. If they need to be shared, they should be shared by the smallest number of people possible


  • Avoid overrunning or overlapping appointments and minimise contacts around transactions, for example, considering using contactless payments where possible


  • Minimising how frequently equipment is shared between workers, frequently cleaning between use and assigning to an individual where possible


  • Use disposable items where possible, for example, nail files, and ensuring non-disposable items are cleaned between clients


  • Stagger break times to reduce pressure on the staff break rooms to ensure social distancing


  • Install screens to protect workers in receptions or similar areas


  • Encouraging workers to bring their own food and drinks, and not allowing food and drink to be consumed in the salon by clients other than water in disposable cups or bottles


  • Only the client should be present in the same room for appointments taking place in the home.


Measures to take to keep the workplace clean:


  • Checking whether you need to service or adjust ventilation systems, for example, so that they do not automatically reduce ventilation levels due to lower than normal occupancy levels


  • Most air conditioning systems do not need adjustment, however, where systems serve multiple buildings, or you are unsure, advice should be sought from your heating ventilation and air conditioning (HVAC) engineers or advisers 


  • Spacing appointments to allow for frequent cleaning of work areas and equipment between uses, using your usual cleaning products 


  • Frequent cleaning of objects and surfaces that are touched regularly, including door handles or staff handheld devices, and making sure there are adequate disposal arrangements for cleaning products 


  • Do not provide reading materials such as magazines in client waiting areas


  • Sanitising any reusable equipment, including client chairs, treatment beds, and equipment, such as scissors used after each appointment, and at the start and end of shifts 


  • Using disposable gowns for each client. Where this is not possible, use separate gowns (and towels in the normal way) for each client, washing between use and disposing of appropriately as required 


  • Maintaining good ventilation in the work environment, for example, keeping windows or doors open


  • Where shower and changing facilities are required, setting clear use and cleaning guidance for showers, lockers and changing rooms to ensure they are kept clean and clear of personal items and that social distancing is achieved as much as possible 


  • Considering not opening client changing rooms, unless absolutely necessary.  


What PPE you will need to use in your beauty businesses:

[Updated] The Government has delivered guidance on when face masks should be worn by clients in your salon or spa. Read the full guidance under section six

“In workplaces such as hairdressers and barbers, beauty salons and tattoo and photoshoot studios, it is likely to be difficult to maintain social distancing, as employees need to work in close proximity to their clients, usually for an extended period of time,” states the document. 

“The person providing a service should therefore wear further protection in addition to any that they might usually wear. This should take the form of a clear visor that covers the face and provides a barrier between the wearer and the client from respiratory droplets caused by sneezing, coughing or speaking. Visors must fit the user and be worn properly. It should cover the forehead, extend below the chin, and wrap around the side of the face.”


  • Both disposable and re-usable visors are available. A re-usable visor must be cleaned and sanitised regularly using normal cleaning products


  • There is no requirement for the client to wear any additional protection such as a mask or face covering, when the practitioner is wearing a visor


  • Services which require workers to be within the "highest risk zone" of clients (defined as the area in front of the face where splashes and droplets from the nose and mouth, that may not be visible, can be present and pose a hazard from the client to the practitioner and vice versa), for the entire duration or the majority of the time the service is being provided (such as eyelash extensions), should not be resumed unless they can be adapted in line with this guidance to make them safe (for example, by moving out of the highest risk zone and wearing a visor)



Read the Government’s guidelines “Keeping workers and clients safe during COVID-19 in close contact services – COVID-19 secure guidance for employers, employees and the self- employed”. 


Disinfection is the second stage of decontaminating the treatment area. This stage is used for floors, walls, workstations, chairs, and all surfaces. Disinfectants are antimicrobial agents that are applied to non-living objects to destroy microorganisms that are living on the objects. Disinfection does not
necessarily kill all microorganisms, especially resistant bacterial spores; it is less effective than sterilization and autoclaving, which is an extreme physical and/or chemical process that kills all types of life. Disinfectants work by destroying the cell wall of microbes or interfering with the metabolism.
When disinfecting:
• Follow the disinfectant manufacturer instructions in relation to dilution level
• Note that disinfectant can be an irritant to the skin therefore wear gloves when using it


Eyelash extensions is a treatment where chemicals are used and may cause an adverse reaction on the skin. It is advisable to wear gloves and a mask.


The aim of wearing gloves is to:
• protect hands from chemicals that may cause an adverse reaction on the skin

• reduce the risk of cross-infection by preventing the transfer of organisms from

• technician to client and client to technician, and environment to technician. (NICE 2003)

• Gloves must be changed after contact with each client.

Face mask
Adhesives can cause irritation of the eyes, nose, throat and respiratory tract as a lash technician, you should consider what breathing means to you given your work environment.

JSP-Half Mask Force8 with FB-512 A2P3 Combination Cartridges
Included - Force8 Half Mask with Typhoon Valve & FB-512 (A2p3 Combination Cartridges Included) The Force8 twin cartridge half mask with Typhoon valve offers superior low breathing resistance and a 4-point suspension harness with quick-release buckles. The mask is made with a durable thermoplastic rubber offering a superior fit to most face shapes. The mask accepts the full range of low profile Force8 filters giving the Force8 the flexibility to be used for many applications, providing filtering protection against particulates, many gases and vapours.

• Protect your health - Whether your adhesive fumes are noticeable or not, chemicals are always present. The chemicals in the adhesives are strong and can cause headaches, dizziness, drowsiness, and loss of coordination. While exposure to these chemicals in small doses isn't harmful constant exposure after months or years can be. It is important to use a respirator mask that protects you from adhesive vapours.

• Professional - Wearing a face mask is occupationally responsible given your work environment. Even though wearing a face mask is optional, it just makes sense. It reassures your client that you take yourself and their lashes seriously so everyone can breathe easy.

• Prevent germs - You will have clients come to you to have their lashes done while sick. When someone coughs, sneezes, and even talks, germs have the potential to spread.

• Be courteous - Bad breath can and will happen. Most times it's unexpected and at the hands of the usual culprits: garlic, onion, coffee, etc. Whether it's you or your client who grabbed something on-the-go, it's undoubtedly going to affect the other. Wearing a mask is the courteous thing to do so no one is put in an awkward situation.


Hygiene is very important to prevent infection, offensive odours and to present a professional image to your client.

• Always wash hands before and after each client

• Have clean teeth and avoid eating strong-smelling foods

• Shower daily

• Wear a clean ironed uniform every day

• Long hair should be tied back

• Nails should be neat and clean

• Wear light makeup to present a professional image

• Avoid strong perfume

• Brush teeth or freshen breath after smoking or eating


• Comply with all health laws and regulations within the region in which you provide services.

• Comply with all consumer laws and regulations within the region in which you provide services.

• Comply with all Occupational Health & Safety laws and regulations within the region in which you provide services.

• Do not misrepresent your services to consumers in any respect.

• Do not discriminate against any person based on their ethnic or cultural heritage, religious beliefs, gender, sexual orientation, disability, or skin colour.

• Comply with all applicable recommendations of your regional health regulators in relation to general infection prevention, and prevention of cross-contamination.

• Provide services in accordance with principles of 'Standard Precautions' as published by the World Health Organisation publication "Standard precautions in health care"

• Only provide services that they have been adequately trained in and deemed proficient to provide, in accordance with training standards in your area.

• Act honourably towards clients and fellow practitioners.

• Properly use Personal Protective Equipment (PPE) and undergo recommended vaccination regimes as recommended by your GP.

• Create adequate client/patient records to identify the type & nature of the service provided to the client inclusive of written and photographic records, and client records will be stored in a way that ensures the privacy of the client/patient. Client records may be made available to authorised regional health inspectors upon their request in accordance with local laws.